TrainingVault — Privacy Policy
1. Introduction
TrainingVault.co LLC (“TrainingVault,” “we,” “us,” or “our”) operates the TrainingVault.co platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or platform.
By using TrainingVault, you agree to the terms of this Privacy Policy and our Terms & Conditions.
2. Information We Collect
2.1 Information You Provide
- Full name and business name
- Email address
- Phone number (optional)
- Mailing address
- Billing information (processed securely via Stripe)
- Account credentials (hashed, never stored in plaintext)
- Uploaded content such as videos, images, or documents
2.2 Information Collected Automatically
- IP address and general location
- Browser type and version
- Device type and operating system
- Pages visited and time spent
- Referring website
- Cookies and similar tracking technologies
2.3 Information From Third Parties
We may receive information from integrated services such as Stripe (billing), Supabase (authentication), and cloud storage providers.
2.4 Minors Under 18
TrainingVault is designed for use by gyms, coaches, and training businesses. We do not knowingly collect personal information directly from individuals under the age of 18.
Business owners, coaches, and administrators who upload content involving minors or who grant minors access to the platform are solely responsible for obtaining verifiable consent from a parent or legal guardian before creating accounts, uploading content, or granting access to any TrainingVault materials.
By using TrainingVault, business owners represent and warrant that they have obtained all legally required parental or guardian consent for any minor who appears in uploaded content or who receives access to the platform, and that they will maintain records of such consent. TrainingVault may remove content or suspend access if we become aware that a minor’s information has been provided without proper consent.
3. How We Use Your Information
- To create and manage your account
- To operate, secure, and maintain the platform
- To process payments and send billing information
- To send service updates and security alerts
- To personalize your experience
- To analyze usage and improve performance
- To enforce our Terms & Conditions
- To comply with legal obligations
4. How We Share Your Information
We do not sell or rent your personal information. We may share information only with:
- Service Providers: Stripe, Supabase, AWS, email delivery services
- Business Transfers: mergers, acquisitions, reorganizations
- Legal Compliance: when required by law or valid legal request
- Protection of Rights: to protect TrainingVault, users, or the public
- With Your Consent: when explicitly granted
5. Data Storage and Security
We use commercially reasonable measures including encryption, secure hosting, hashed passwords, and role‑based access controls. Video content may be stored in AWS S3 with server‑side encryption and lifecycle archiving.
No method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies to improve your experience. You may disable cookies in your browser, but some features may not function properly.
7. Third‑Party Links and Services
TrainingVault may contain links to third‑party websites. We are not responsible for their privacy practices or content.
8. Data Retention
We retain your information as long as your account is active or as needed to provide services. Data may be retained longer to comply with legal obligations or resolve disputes.
9. Your Rights
- Access your personal information
- Request corrections
- Request deletion (subject to legal requirements)
- Request data portability
- Opt out of promotional emails
To exercise these rights, contact us at admin@trainingvault.co.
10. Content Protection and Unauthorized Use
TrainingVault does not permit users to record, copy, download, or redistribute content hosted on the platform using third‑party software, screen‑recording tools, browser extensions, or any other method. Content is provided solely for authorized viewing within TrainingVault.
We may take action, including account suspension, when unauthorized copying or redistribution is detected or reported.
11. No AI Training or Dataset Use
You may not use any content hosted on TrainingVault—including videos, audio, images, or metadata—to train, fine‑tune, or improve any artificial intelligence system, machine learning model, dataset, or automated algorithm. This restriction applies to both commercial and non‑commercial AI systems.
TrainingVault may use anonymized, aggregated usage data solely to improve platform performance and security.
12. Copyrighted Music and DMCA Compliance
TrainingVault does not provide or control any music captured in uploaded videos. Any copyrighted material included in content is the sole responsibility of the uploading user or gym.
TrainingVault does not monitor videos for copyrighted material and is protected under applicable safe‑harbor provisions, including the DMCA.
If we receive a valid copyright complaint or legal request, we may remove or disable access to the content. We may request documentation from the uploader and may suspend accounts that repeatedly upload infringing content.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of updated terms.
14. Contact Us
TrainingVault.co LLC
5 Southside Dr. Suite 11‑187
Clifton Park, NY 12065
Email: admin@trainingvault.co