TrainingVault — Privacy Policy

1. Introduction

TrainingVault.co LLC (“TrainingVault,” “we,” “us,” or “our”) operates the TrainingVault.co platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or platform.

By using TrainingVault, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• Full name and business name
• Email address
• Phone number (optional)
• Mailing address
• Billing information (processed securely via Stripe)
• Account credentials (hashed, never stored in plaintext)
• Uploaded content such as videos, images, or documents

2.2 Information Collected Automatically

• IP address and general location
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring website
• Cookies and similar tracking technologies

2.3 Information From Third Parties

We may receive information from integrated services such as Stripe (billing), Supabase (authentication), and cloud storage providers.

3. How We Use Your Information

• To create and manage your account
• To operate and maintain the platform
• To process payments and send billing information
• To send service updates and security alerts
• To personalize your experience
• To analyze usage and improve performance
• To enforce our Terms & Conditions
• To comply with legal obligations

4. How We Share Your Information

We do not sell or rent your personal information. We may share information only with:

• Service Providers: Stripe, Supabase, cloud hosting, email delivery
• Business Transfers: mergers, acquisitions, reorganizations
• Legal Compliance: when required by law
• Protection of Rights: to protect TrainingVault, users, or the public
• With Your Consent: when explicitly granted

5. Data Storage and Security

We use commercially reasonable measures including encryption, secure hosting, hashed passwords, and role‑based access controls. Video content may be stored in AWS S3 with server‑side encryption and lifecycle archiving.

No method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies to improve your experience. You may disable cookies in your browser, but some features may not function properly.

7. Third‑Party Links and Services

TrainingVault may contain links to third‑party websites. We are not responsible for their privacy practices or content.

8. Data Retention

We retain your information as long as your account is active or as needed to provide services. Data may be retained longer to comply with legal obligations.

9. Your Rights

• Access your personal information
• Request corrections
• Request deletion (subject to legal requirements)
• Request data portability
• Opt out of promotional emails

To exercise these rights, contact us at admin@trainingvault.co.

10. Children’s Privacy

TrainingVault is not intended for individuals under 18. We do not knowingly collect information from children.

11. Copyrighted Music and DMCA Compliance

TrainingVault does not provide or control any music captured in uploaded videos. Any music present in a video is the sole responsibility of the uploading gym or user. By uploading content, you represent that you have obtained all necessary rights for any music or copyrighted material included.

TrainingVault does not monitor videos for copyrighted material and is protected under applicable safe‑harbor provisions, including the DMCA.

If we receive a valid copyright complaint or legal request, we may remove or disable access to the content. We may request documentation from the uploader and may suspend accounts that repeatedly upload infringing content.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Continued use of the platform constitutes acceptance of updated terms.

13. Contact Us

TrainingVault.co LLC
5 Southside Dr. Suite 11‑187
Clifton Park, NY 12065
Email: admin@trainingvault.co